Rapporteer misbruik
Dank je wel. We proberen alle meldingen binnen 2 werkdagen te behandelen.
On 26.01.2024 I placed an order for an engagement ring that was supposed to arrive by 08.02.2024, unfortunately the deadline was extended until 06.03.2024 which resulted in the loss of my plans to propose to my girlfriend that meant paid vacation,
flight and all the organization that cost a lot of money. Finally received the ring I found the size was not right, completed the engagement ring resizing request and shipped it to Glamira with DPD. The ring arrived on 20.03.2024 in Glamira office (I received confirmation from Glamira by e mail) and they say on their website that it can take up to 28 working days without delivery time, but it is not at all like that, on 07.07.2024 I received mail from Glamira informing me that the ring is ready and will be ready for delivery, it took another 5 days for the ring to be ready for delivery. During all this time , 3 months I contacted Glamira countless times by email and phone and received the same reply ,,we apologize for the inconvenience, we will rush your order " they didn't care one second about my fiancée's upset, frustration, my money paid on this ring and all the organization lost. Do not recommend for one second working with Glamira because they are unprofessional, disrespectful, compassionate, common sense and do not care about their customers .<br />
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Beoordelingsdatum 2024-07-13 22:54:40
