Worst Customer Service
I bought chairs but they were not appropriate for me, and I'm trying to return them.
For over the week now I stay home waiting for the courier to pick up the chairs.
Every day i'm told they are coming the next day, so I stay home to deal with this, but no one comes. <br />
All because I refuse to bring down the boxes when they came. I have back problems and I would expected that paying over £100 for delivery would entitle me not to have to carry the boxes by myself.<br />
So after some discussion I have arranged for the boxes to be brought down to the lobby, and now i'm causing an inconvenience to the entire building.<br />
I don't know what to do anymore. I can't receive the money back from the return (over £1000) and I'm inconveniencing all of my neighbours.<br />
It's really an appalling customer service and I would expect at least to have the delivery charges lifted.
Beoordelingsdatum 2024-07-11 08:54:31
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