They kept saying that my billing address info was not matched by the processor so I kept on trying to purchase and than I got a message from my bank saying that I was charged 4 times. While all this was happening I didnt get any mails from them about my purchase. The purchase showed up on my credit card yet I have no infrmation from them saying that my purchase went through not to mention customer service doesn't even pick up the calls. They directed me to a voicemail.