Report to [removed by editor] about being misled to opting out of a free trial and instead of paying for an annual subscription. Also note that this is not a one off situation, but rather has been happening to over 100 other users on other verification websites. Let them know about their abuse of natural human assumptions in order to unknowingly take your payment. No where does it say that after clicking on the Start your Free Trial that you opt out of the Free Trial. They then have a front man called Jojo to explain that it is all your fault for not reading the fine print, whereinfact there is no fine print. He also says it clearly states there is NO FREE TRIAL in the purchasing process. But this is false. Everyone assumed they are still opted in for it, when they are not. Then the refund process is also really scammy. I opened and closed a dispute with PayPal on 10/12(I confirmed with Paypal), but they reply back to me on 10/14 that my dispute was still open so they cannot process my refund under their Terms of Service on section 4.1. False. They lied. They prey on human assumptions and profit off of people's 'mistakes' they intentionally designed for people to fall into. Unethical business.