Their “free” Crystal subscription comes with the hidden clause that they can increase the shipping without prior authorization to whatever they choose. This month after ignoring my email request to cancel my subscription AGAIN, they charged me $21.97 to ship a cheap fake howlite bracelet in a padded mailer. I ship items all over the world, and I can ship a small box to the UK for less than I was charged to receive this padded envelope from this supposedly US-based company.