ALL items are sent from a factory in China. This is not stated on the website.
Ordered 4 items in february 2020 (before the covid 19 pandemic)
I kept checking the status, and in march contacted fitking support and they blamed the covid 19 situation for the delay. Understandable, but I assumed I would have received items within 2-3 weeks max. If i knew items were coming from china, i would have used a trusted Ebay or Amazon seller.<br />
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After 2 months. 3 of the 4 items arrived. One was terrible printed quality. I reported it, and they wouldn't refund. Only ship a new item (FROM CHINA) during the pandemic. I didn't want to wait a further 2 months, so just threw the item away.<br />
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The final item was lost & status said returned to sender for some reason last week (almost 4 months after purchase). I asked for a refund, they replied they will look into the order and let me know. <br />
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I don't trust this company. They are not worth my time, or yours. Save your money and find an alternative with trusted reviews.