Draccy

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ありがとうございます。２営業日以内に全ての報告を処理するよう努めています。

This seller is a bad agent. Do not use them.

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Hi.
Have any questions? Ask away!

ME: Hi, I'm looking to receive my code for: REFERENCE CODE WAS HERE. I haven't received it in 12 hours.
Please fill in your contact information to send this message.
MYEMAILWENT HERE

AUTOMATED: Your message is being sent over to the team. They'll be in touch soon. AUTOMATED: The agent has joined the chat THEM: hi ME: Hello, thank you for taking my ticket! THEM: the key is generated, wait a couple of hours you will receive an email with the key ME: I did the original purchase 12 hours ago ME: Are you still there? 5 minutes later... THEM: 1-2 hours ME: It takes 14 hours to send a code? Hello? Are you still there? Hello? 7 minutes later... THEM: im here wait key in processing ME: why is it taking so long? How do I ask for a refund How do I request a refund? This is a review I just found: I cant speak for other storage platform but DO NOT purchase Nitroflare from this seller. I paid in gift card as they suggested and was told i would receive the code in few min to few hours. well, here we are 2 days later still nothing. they would ignore my request in the chat and keep telling me to wait. unacceptable. feel like a scam to me. i guess i should of known better. be careful everyone. Are you scamming me? Why can't you help me? 6 minutes later... THEM: you paid code, you can pick up your code ME: It isn't coming via email. That's what I've said. I'm asking you for help. Another review: Wth is this? I placed an order about 13 hours ago and i still haven't got anything. The customer service doesn't even read my messages. Can i at least get information about that is going on or how long it will take? Like wth is this bro Another review: I tried to sign up for a download service and was directed to premiumland. They in turn said I had to buy a gift card from another party and send it to them. That company charged my card (it went through), but said there was a problem and to do the charge again. I went back to premiumland for help, and clicked on their online chat button. They claim to have 24/7 support, but I've waited over an hour for someone to respond. All I get is an automated reply that says to wait. I see similar complaints here, and the company's response is to call their customers names that I can't use here! I need help. Hello? 7 minutes later THEM: you paid code, you can pick up your code ME: I'm trying to do that. I requested it 12 hours ago, and I have not received it. Why does it take so long? Hello? Please help me. Why are you not responding? 8 minutes later THEM: I answer you.. why do you write that I do not answer, review the dialogue ME: Don't be an idiot. I pasted a review that shows you that aren't responsive and you haven't helped me. IT HAS BEEN 12 HOURS. I WANT WHAT I PAID FOR. HELP ME OR I WILL REVIEW YOU AND PUT THIS IN THE REVIEW BECAUSE YOU ARE CHEATING ME. HELLO? HELLO? I can see that you are reading this. Why aren't you responding with solutions. HELLO? 9 minutes later... THEM: I wrote in support to resolve your issue.. you must wait ME: HOW LONG? I've already been waiting 5 minutes later... Send me an email to confirm that you sent it to support. I want a ticket number. HELLO? 3 minutes later... THEM: i can't say how much we must wait ME: I want an email with a reference code and an email address to escalate HELLO? 4 minutes later... THEM: Ok ME: Please send it now. 3 minutes later... ME: You haven't helped me at all. Are you a scammer? Just be honest and I'll move on 6 minutes later... ME: Last chance before I post my review in hopes of preventing people from purchasing with you.

Review date 2024-09-17 10:27:36

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Draccy

This seller is a bad agent. Do not use them.

All reviews for premiumland.net

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