Don't trust the service and don't rely on the refund policy. Because it doesn't exist. And neither does customer-centricity. I was in a hurry and needed to pay for a plan right away. On the plans page I saw the cost of 800 hryvnias. And a note at the top
Don't trust the service and don't rely on the refund policy. Because it doesn't exist. And neither does customer-centricity. I was in a hurry and needed to pay for a plan right away. On the plans page I saw the cost of 800 hryvnias. And a note at the top that it was an annual subscription. I paid for the subscription and saw that 10000 hryvnias had been withdrawn from my corporate account. A minute later I wrote to the support service. I needed to return the money to my card, because the service did not indicate the amount for a year in the subscription plans. It is not convenient and not obvious for the client. The support service answered me that they will not refund anything. Think twice, colleagues. <br />
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