Expect to be spammed years after your pet has died. Don't like the constant reminders? Well good luck. Unsubscribing does no good. Multiple calls to their "customer service" does no good. Reporting the spam and they just change email services. And no, I am not using this account. I stopped last year when my pet died. I removed all of her information, but there is no way to completely close the account. The emails just keep coming. They are insanely heartless and greedy.