Ordered a three-candle Christmas evergreen ($150+) centerpiece for a friend in Australia for 12/22 delivery. What she received didn't even remotely resemble what was ordered. Instead she received a small holiday floral arrangement definitely not a centerpiece, no candles, and definitely not worth the price I paid. No response from customer service regarding this complaint. I've never felt so ripped off by a florist. Will never use this company again. Buyer beware.