I've had an extremely concerning experience with Pens[removed by editor] that I feel compelled to share. Our office received an unsolicited box of 250 custom pens accompanied by an invoice for $574.83 (or $2.30 per pen). Upon investigation, no one in our office had placed this order. Despite multiple attempts to resolve this with their customer service, the responses I received were not only unhelpful but also seemed to completely miss the point of my complaint.<br />
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The company claimed an order was placed online but was unable to provide any tangible proof. They sent an "order confirmation" as an email attachment which turned out to be a corrupted file, adding to our suspicions. This, coupled with their failure to adequately address my concerns, leads me to believe that this might be a fraudulent scheme where businesses are sent cheap unsolicited goods along with a hefty invoice, in the hopes that they will be paid without proper verification.<br />
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This experience has been highly frustrating and time-consuming. I advise caution when dealing with Pens[removed by editor], as their business practices seem questionable at best. Such tactics are unacceptable and deserve public awareness.