Segnala uso inappropriato di recensioni
Grazie. Cerchiamo di processare tutte le segnalazioni nell'arco di 2 giorni lavorativi.
Customer Service is a chat service. No email or phone. Was trying to make a trade. When my smart contract didn't reach the amount to be acquired, an email was sent stating that the trade needed to have X amount of coins within 10 days in order for
the trade to happen. Otherwise the contract would be null and void and assets/funds would not be returnable. When I was able to acquire those funds to fulfill order, I was asking for a withdrawal (non cash-was sending to crypto wallet), the account was frozen again because the wallet address I sent wasn't the same as last one. The account was frozen and I had to DOUBLE the funds in order for the assets to be released to prove I was the account holder. When I managed to get those funds, I asked for my funds to be sent to the original/1st wallet address used and am now told my account is flagged for money laundering and I need to deposit 15% of the account balance in order to release funds. Currently I am trying to seek some help from the parent company to see if their security protocols can be fixed and verify that this company belongs to them, which is CrossBorder Capital in the UK/London.
Data della recensione 2022-05-15 12:22:37