Segnala uso inappropriato di recensioni
Grazie. Cerchiamo di processare tutte le segnalazioni nell'arco di 2 giorni lavorativi.
Total scam.
I bought a vintage denim jacket and it was faulty.
I asked for a return and refund but faced with the shocking company policy although they are saying full return and refund on their web page.
Check owners email below.
Hi Serkan,
We
sincerely apologize for any inconvenience caused and appreciate your patience as we guide you through the return process. Below are the details and important notes for returning your item:<br />
<br />
Return Address:<br />
Name: Pan Da<br />
Company: Ningbo Penta Tech Co Ltd<br />
Warehouse Address: Kaiyuan Road 225 Lane, Jun Super Electronic Technology, Jikai Car Second Floor Panda Li, Jiangbei, Ningbo, Zhejiang, China 315033<br />
Mobile: 18072346674<br />
<br />
Important Notes:<br />
<br />
Please ensure that the declared value on the return package is below US$10 to prevent delays or detainment at China Customs.<br />
All return claims must be made within 7 days of receiving the package.<br />
<br />
Refund Policy:<br />
Once your returned item is received and inspected, we will issue a refund for the product value. However, please note the following:<br />
<br />
Shipping charges are non-refundable.<br />
A 25% restocking fee will be deducted from the refund amount.<br />
<br />
Alternatively, if you prefer not to go through the return process, we are happy to offer you a 40% refund right away without requiring the item to be sent back. This option allows you to keep the item while still receiving a partial refund, and we hope this is a more convenient resolution.<br />
<br />
Please let us know which option works best for you, and we’ll proceed accordingly.<br />
<br />
We truly regret any inconvenience this may cause and hope to make the process as smooth as possible. If you have any questions or need further assistance, please don't hesitate to contact us.<br />
<br />
Best regards,<br />
Fay - Dore London
Data della recensione 2024-11-24 20:14:43