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Do not use this company! Total criminals! I summitted a claim with them for which they stated i should automatically get 250e refund. After 3 months i received no info from them or the company. I decided to sue on my own with a legitimate lawyer. I
informed them i will not be needing their services since they didn't do anything and i have to sue on my own. They didn't respond for more than 1 month. Only then I contacted my lawyer and within 24h thee air company i sued responded back to me saying they can offer me 240e. This is the amount of money the flight cost but not my damage, since i had to buy a new last minute ticket for 400e. I didn't accept the money. Then Skyrefund contacts me within several days, playing dumb, and requesting a 30% cut of the money offered to me, claiming this was their doing and that the money has been paid to me.
Date de l'avis 2023-08-23 12:57:48