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Scam: Purchased software and didnt receive license key for 17 days, then AudFree called me a liar and didnt refund me.
I purchased one month of Audfree software on 28th March. I immediately got a bunch of emails, and none of them included a valid
licence key, so I couldnt actually use the product. I checked all my folders including spam. The "support" service is a chatbot and it was totally useless. I contacted their 3rd party support email (paddle) who got in touch with AudFree. Despite chasing over 5 times over 17 days I heard absolutely nothing from AudFree. In this time, I of course went elsewhere (who wouldnt). When AudFree finally got back to me with a valid license code - 17 days later (!!!) - they refused to refund me and basically told me I was a liar. Worst customer experience I have ever received. Feel bullied and cheated. Avoid this company like the plague.
Date de l'avis 2023-04-18 08:52:35