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They just stole my money. First they freeze account, after that they ask for the following:
>>>Thanks for your email and for providing us the information requested.
Unfortunately, we're unable to complete your account validation. This is
because we didn't receive an acceptable utility bill.<br />
<br />
If you can't provide a utility bill, we've put together a list of alternative documents that should be available to you. This will help us verify your details as quickly as possible. To complete your account review, all we need is a copy of one of the following documents:<br />
<br />
Utility bill (gas, water, electricity).<br />
Landline / internet / TV bill.<br />
Tax or Government letter.<br />
Insurance documents.<br />
Bank statement or another financial letter. We cannot accept bank statements from online banks such as Revolut, Monese, Monzo, Atom, N26, Pockit Ltd, etc., as a valid proof of address.<br />
Employer letter/payslip.<br />
Rental agreement.<br />
Social security letter.<br />
Mobile phone bill.<br />
Residence certificate.<br />
Propiska.<br />
The document copies must be clear, legible, and display:<br />
<br />
your full name,<br />
your current address,<br />
the statement date (no older than 3 months).<br />
We accept scanned copies and digital photos of original documents, and original PDF documents.<<<<br />
<br />
This is a scam and i think they want to steal your identity or something like this
Date de l'avis 2022-04-27 06:03:48