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This company has exceptionally poor customer service. I made an accidental purchase from their ebay store for a nearly $100 item. I immediately tried to cancel the order and even emailed them about the mistake - all within about 3 minutes. They
denied the cancellation and noted the item will be here in several weeks - very slow shipping time to boot! From this interaction they apparently do not care about their customers. This interaction will keep me from ordering anything from them in the future.<br />
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I suggest you do not buy from this store as they don't seem to care about you, only your money. With only 15 employees I don't think its that they can't refund - I think its that they NEED the money and would rather burn a bridge for $100 v potentially get a repeat customer. Bad practices.<br />
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I haven't received the item as of this writing and they have still not refunded me, though I'm sure I will receive the item in several weeks at which point I will try and sell it again as their return policy is poorly written and not clear enough to me to understand.
Date de l'avis 2020-04-28 16:48:22