Signaler un usage abusif de l'avis
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This is an awful company to deal with. For starters, the moment I picked up the device I could tell it was CHEAPLY made. It was extremely light and felt flimsy. Just by holding it I could feel it was garbage. I charged it, and a couple hours later,
tried turning it on. NOTHING. Making matters worse, I had applied some of their gel to my arm and belly and by the time I wiped it off, I had caused burns to my skin. Extremely painful.<br />
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I contact their customer service and they responded with a lengthy email (from a template no doubt) explaining how to operate the device. Frustrated, I replied and indicated I knew how to operate a device and that their gel had burned me. The replied with yet another lengthy email on how to use the gel.<br />
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By the third email I was very frustrated and wrote back that I wanted my money back. They replied with a one-sentence response stating I needed to refer to their webpage on how to get my money back.<br />
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This is the most crooked company I have ever dealt with. I encourage you to read their alleged "guarantee" and return policy before making your purchase. Apparently we can't leave links here, but go to ultra-cavitat[dot]com/return-policy/ before making any purchase. It's a bunch of crap and forces you to jump through several hoops to where I'm sure most people decide not to follow through with getting their money back. And if you get a non-operational device, as was the case with me, forget about an easy return process. All they did was to assure me that they have a rigorous quality control process that every device undergoes. So, I guess I am a liar?<br />
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Total nightmare.
Date de l'avis 2024-09-15 19:30:35