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I booked an apartment on Spotahome for 4 months (reservation number Y8B4QXW-RN).
Spotahome debited money from the card for a month's rental of an apartment and a commission for its services.
Spotahome then sent me a message confirming my
booking.<br />
Then I received an email from the owner of the apartment that this apartment had already been booked by other people.<br />
Spotahome charged me for an apartment that was already occupied by other people.<br />
I contacted Spotahome with a question about a refund.<br />
In response, Spotahome sent me 10 apartment options to choose from.<br />
I chose another apartment.<br />
A Spotahome employee wrote to me in a response letter that due to the internal settings of their information database, I cannot book this apartment.<br />
After that, the company stopped responding to my letters (request number #873105).<br />
This company is a real scammer.<br />
The Spotahome company rents out apartments that you will not be able to move into, these apartments are already occupied.<br />
You will never see the internal settings, no one will answer your questions.<br />
after I wrote two angry reviews about booking an apartment on the spotahome website, the company returned my money to me.<br />
<br />
Carefully check all the filters installed when choosing an apartment on the spotahome website
Date de l'avis 2024-09-03 19:14:48