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Monthly subscription, a detail buried deep in the fine print!!!!!
They lure you in with resume templates and AI services for just under $2, making it seem like a great deal. However, this payment actually locks you into a monthly subscription, a
detail buried deep in the fine print. I was hit with a $29.99 charge, and when I asked for a refund, explaining that I didn’t intend to continue using their service, they refused.<br />
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I was aware of the 14-day trial and canceled right away, but I didn't take a screenshot as proof. They initially charged me $1.95, which I used only a couple of times within that 14-day period. Then, on the 1st of September—over a couple of weeks later—I was very upset to see $29.99 charged to my debit card. I never received any invoice or notification in my email. It seems the cancellation initially worked, but their system malfunctioned and charged me after a month and a half.<br />
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As soon as I noticed the charge, I tried to cancel and request a refund through my account, but I never received any confirmation. The only response came when I directly emailed them on the same day the charge appeared. They still denied my refund. This company clearly relies on deceptive practices and lacks professionalism. I will keep you updated on the outcome, as I’m trying to get this sorted out—$30 is a lot in my currency!
Date de l'avis 2024-09-02 13:13:50