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Don't ever order from Vevor directly. Instead use Amazon since they have their own return policy. I see that Vevor has 4 star rating here, how they got it I really don't know. My experience with them was horrible. I ordered an air compressor from
them that came about week later. Unfortunately, it was malfunctioning from day one. I contacted the company through their online chat where I was told to take a video proof of the compressor malfunction. I tried sending this video to them but their site wouldn't upload the video. Another chat with their customer support and they gave me another way to send the video to them. After receiving the video they told me to try plugging it in another outlet, plugging it without extension cord, warming it up before use... Ridiculous! Finally they said that the voltage in my house is probably below 110V?! Up until that point, I was suggesting that they send me a new, working compressor and I would return the one that's not working but now I want my money back. Their website states "30 day hassle-free money back guarantee" but the finally offered to give me $90 for me to find a repair shop and pay for repairs. Currently I'm in a process of disputing my credit card charges.
Date de l'avis 2024-03-28 20:06:49