Signaler un usage abusif de l'avis
Merci. Nous faisons notre possible pour répondre en moins de deux jours ouvrables.
I had an account alongside my husband’s. He requested a payout which went through, but I received a message that since our “accounts are highly overlapping”, and “it has been verified by the system that the account didn't comply with the
bonus rules”, the accumulated bonus and the cash back were cancelled. I tried to find out what exactly their “system” has determined as noncompliant, the response was vague and not relevant to my particular case. Bottom line is that instead of using alternative cash back services and actually getting the accumulated cash back, I am left with 0, defying the purpose of using a cash back service. Judging by the reviews below (recognizing that they are left by people in a similar situation, unhappy with the service), leaving customers without their legitimate cash back is the modus operandi of this service, hence my rating. I will send a copy of the email exchange with them to the DE BBB as well to see if the authorities could verify its advertising practices and legitimacy
Date de l'avis 2024-01-15 13:15:47