Uso incorrecto de opinión
Gracias. Nos esforzamos por procesar todos los informes en un plazo de 2 días laborables.
I ordered parts from Parts Avatar on July 23, 2023.
They said the parts would arrive between July 25-27. When no parts came I tried checking with the tracking I.D. they provided. I got a "Page Not Found" result. I then contacted them by responding
to their last email and they replied saying the part was on it's way and would be another 24-36 hours and they would be closing the ticket if I did not respond. Obviously I responded with no parts yet. They then started telling me they had proof of the part being delivered to the correct address by GPS tracking and that they were not responsible for lost or stolen packages. I have not stopped disputing this claim and they are now sending messages telling me they are sorry and will be looking into resolving my issue. I have asked for the proof they claim of the delivery being made to my home. I have asked for the exact time and date of the delivery and for the picture that most delivery companies take when dropping off a parcel for proof of delivery. They have ignored my requests of these proofs. My wife works permanently from home and no package has been delivered. They are telling me to look around my neighborhood and ask people if they have seen my package...Wow! This feels like a scam to me.<br />
Fecha de la opinión 2023-08-07 23:02:53