Uso incorrecto de opinión
Gracias. Nos esforzamos por procesar todos los informes en un plazo de 2 días laborables.
Back on December 11th I placed an order for 6 items (top t-shirts). I didn't make any research on this website before purchasing anything (sadly) and just trusted the ad I saw online, because the products looked really cool. They took 2 weeks
without giving me any further information about my order, didn't provide any tracking number or nothing. I had been sending them emails to the contact support email they had on the website, and then after 2 weeks they sent me an email with a tracking number. It took almost 3 weeks for the package to arrive (it came from China), and as soon as I got the package I knew something was off, because the package was very small (an envelope more really) and I had purchased 6 tops that would obviously not fit there. When I opened this envelope it contained only 2 tops out of the 6, and they were in the wrong sizes. I emailed them again and complained about not receiving my full order, and they just kept answering with "we'll send you the products, please don't worry". Literally they just kept saying that. It had been more than a month since I placed the order. After a couple days I received another email with another tracking number. I waited, and today (January 28th) I received such package, which to my surprise (not really) it only contained 1 top and not even any of the ones I had purchased, it was a completely different item. Terrible service, horrible experience. I had been messaging them in hopes of getting them to send the items correctly because I know a refund for my money is out of the picture for these people. Please be smarter than me and DO NOT BUY HERE. Plus, the quality of these tops is VERY cheap, like I could cry just thinking about how dumb I was for not doing proper research on this "brand" before making a purchase.
Fecha de la opinión 2022-01-28 17:23:01