Uso incorrecto de opinión
Gracias. Nos esforzamos por procesar todos los informes en un plazo de 2 días laborables.
I ordered 8 sets of genuine gemstone mugs with the spoons. it showed a video of how these genuine quartz mugs are made with huge chunks of natural gemstones cut down to coffee mugs and stated "guaranteed authentic." What I received after 3 weeks
wait is super cheap plastic mugs. The customer service said I needed to pay for return shipping to China as per their "return policy" or get a 20% discount and keep them. I explained that deceptive and fraudulent practices as shown on their description is not legal and still want a return shipping label, as their deceptive practices is what made me purchase what I was shown and told to be authentic gemstones and have caused the necessary return. Showing a video of how authentic quartz coffee mugs are made while guaranteeing authenticity in writing, and then sending cheap plastic fakes is intentional fraud. I am now filing a dispute at my bank.
Fecha de la opinión 2024-12-15 15:38:28