Uso incorrecto de opinión
Gracias. Nos esforzamos por procesar todos los informes en un plazo de 2 días laborables.
I just want to warn everyone that my credits had dissappered or was removed all of a sudden (14.2k )and I've been talking to support about this and thought that this problem had been reported after I had explained everything with screenshots and
told that this would be fixed immediately but while I was waiting I logged into another account so I could keep on generating. When I tried to log back in the original account to check if the problem was fixed or get update, my account suddenly had been deleted (which I did not do). I had credits for VIP for 1 year and 4.5 months of total 144.96$ left before this happened over night which I bought just one and a half month ago! Now the support is blaming me for deleting my own account with bullshit argument and I have screenshots of everything, like the status of the credits and then of when it was suddenly 0. I was lucky enough to take this screenshots because of another problem. I have been polite and patience and waiting for them to fix this problem and this is the resault. My money probably lost. I am taking this as far as I can to try get my money back but I'm affraid my money is lost for good.
Fecha de la opinión 2024-10-13 15:12:15