Uso incorrecto de opinión
Gracias. Nos esforzamos por procesar todos los informes en un plazo de 2 días laborables.
Disastrous experience.
I made a reservation on 20th November 2023 for a transfer from Trieste to Trevise airport.
I send many mails to be sure that someone will pick my family up (as we had a flight at Trevise airport à 12.55).
D-day (22nd July
2024), I waited the taxi but no one came. I sent a message and someone said that the transfer had been cancelled ! I didn’t understand because I received a confirmation message the day before telling me that the taxi would pick me up at the scheduled time…<br />
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I had to manage on my own at the last minute to find another taxi which cost me a lot more (270 euros) than the price we had agreed (213 euros) to get to the airport.<br />
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I asked them to refund the extra cost (57 euros) which seems to me to be a minimum. They refused… It is really a shame. Don’t do any transactions with them.
Fecha de la opinión 2024-07-24 13:32:26