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I ordered from this company and they took forever to deliver - so I chased - to be told that my item had been delivered. I checked the tracking number and it had been delivered to the wrong address - 200 miles away. I contacted them to explain and
gave them my address details again - the same happened so I asked for a refund - this was there reply: <br />
Dear Sandra ,<br />
<br />
We are sorry for the inconvenience which made you not happy.<br />
<br />
We are just a small company. Your missing package is also a great loss to our company due to the prepaid expense on shipment. We have paid too much for your order. So we can’t refund to you.<br />
<br />
Hope my clarification is helpful. If you have any further question you can contact me again. We will do our best to help you.<br />
<br />
Best regards,<br />
Carol<br />
<br />
so basically - sorry mate - you haven't got your products but tough!!
Bewertungsdatum 2023-05-03 12:24:51