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Beware of making any purchases from thealtening[removed by editor]. The thealtening[removed by editor] will lock you into a subscription without any way to canceling or getting out of it.
I purchased a "one-day trial" from thealtening[removed by
editor] and the since then, they placed me in a "Premium" subscription plan without my knowledge or approval. There is no clear message or notification that I was being placed in a subscription after the “one-day trial” purchase. Thealtening[removed by editor] has been charging my credit card for $12.00 per month since December 2020.<br />
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I have tried to contact them to cancel the subscription but none of the contact methods they provide work to cancel the subscription. I have emailed them and no one responds, I have called the phone number Stripe provided and it is not a working number. I followed the instructions on canceling the subscription through an automated system they have in the dashboard, and it says it will cancel but it never does. The subscription keeps renewing every month. There is no clear way of canceling the subscription.<br />
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The company address and phone number are not in the US.
Bewertungsdatum 2021-04-14 17:19:48