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IT IS A SCAM!
I purchased a leather bag from their website, but it took a long time to arrive because it shipped from a warehouse in China. When it finally came, the bag was awful—cheap and flimsy, like a library bag made of fake leather. I
reached out to their customer service representative, Emily, who first offered to let me choose something else from their site of equal value for free. I declined, saying I didn’t want anything else from their website. Then, she offered me a 20% refund, which I refused, asking for a full refund instead. She countered with a 30% refund, which was surprising since I’ve never encountered a company negotiating refunds like this. After that, I never heard back from her. I feel scammed by this fake awful website.
Bewertungsdatum 2024-11-07 08:21:39