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Order #82935 - Extremely Disappointed with Product Quality and Customer Service
I am incredibly disappointed with both the products I received and the customer service experience from Carvan Mart. I ordered two pairs of shoes, and the quality was
shocking compared to what I expected.<br />
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• Terrible Stitching Quality: The stitching on both pairs is poorly done and looks fragile.<br />
• Unpleasant Odor: Each pair smells strongly of industrial glue, which is alarming.<br />
• Insoles Not Properly Attached: Unlike my previous Nike Vomero 5s purchased directly from Nike, the insoles in these shoes aren’t even glued down.<br />
• Inferior Midsole Quality: The midsole material is noticeably thinner and less dense than my genuine Nike Vomero 5s.<br />
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The most frustrating part has been the complete lack of customer service. Over the past two weeks, I have sent six emails and used both the live chat and contact form on your website. Despite attaching photos to show the poor quality and legitimacy concerns of these shoes, I have received no response.<br />
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I am requesting a full refund to my original payment method, as the quality and service are unacceptable.<br />
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Please address this immediately.
Bewertungsdatum 2024-09-25 02:20:50