The year 2022 marks an important milestone for ScamAdviser as we complete 10 years of fighting scams. From humble beginnings in 2012, ScamAdviser has grown tremendously and now serves as the global database of scams. Unfortunately, this also means that scams have grown tremendously.
ScamAdviser.com was founded in 2012 by Marc after he bought golf clubs online and quickly discovered they were fake. Marc tried to get his money back to no avail and out of that frustration, ScamAdviser was born. The site was started with the intention of helping online shoppers make more informed decisions before purchasing. In 2013, ScamAdviser got its first media exposure. Marc was interviewed by an American radio station.
Of course, fighting scammers comes with a price and it should come as no surprise. In the next few years ScamAdviser faced everything from a lawsuit by a company selling fake perfume to personal threats from cybercriminals in the effort to prevent ScamAdviser to report on online scams.
In 2018, Ecommerce Operations took over ScamAdviser.com from Marc. Both the front-end as well as back-end were modernized to the latest technical standards and made more scalable. We have been tirelessly working on various aspects of ScamAdviser.com, such as making the site more user-friendly and providing more information to help consumers avoid scams as well as get help if they have already been scammed. Behind the scenes, we also keep fine-tuning and adding to the ScamAdviser Algorithm that analyzes 40 different data points about a website to determine the trustworthiness of a website.
Some milestones we achieved:
We also gather data from numerous countries to understand the reach and impact of online scams and scam fighting efforts undertaken by various organizations. This data is published in our annual Global State of Scams report which gets global press attention (1,300 publications last year).
Scamfighting is a tough job and thankfully we have help. ScamAdviser works with 50+ partners including organizations from the fields of law enforcement, consumer protection, brand protection, cybersecurity, financial services and more. Coming together as a cohesive force to share knowledge and data about scams help us and our partners put up a stronger fight in the global war against scams. Since 2020, we have also been organizing the Global Online Scam Summit (GOSS) which is the only global conference focused on consumer-related scams. Last year 500 participants joined us.
In January 2022, we set up the Global Anti-Scam Alliance (GASA), as a non-profit, with a mission to protect consumers worldwide from scams by raising awareness, enabling hand-on tools for consumers and law enforcement, facilitating knowledge sharing, organizing research, supporting the development of (legal) best practices, and offering training and education.
Apart from setting up GASA, we have a lot of other ambitions for this year:
The fact that the number of online scams reported to law enforcement grew by 90% last year shows that the fight against scams is far from over. If you like to join our fight, please contact us.
Have you fallen for a hoax, bought a fake product? Report the site and warn others!
As the influence of the internet rises, so does the prevalence of online scams. There are fraudsters making all kinds of claims to trap victims online - from fake investment opportunities to online stores - and the internet allows them to operate from any part of the world with anonymity. The ability to spot online scams is an important skill to have as the virtual world is increasingly becoming a part of every facet of our lives. The below tips will help you identify the signs which can indicate that a website could be a scam. Common Sense: Too Good To Be True When looking for goods online, a great deal can be very enticing. A Gucci bag or a new iPhone for half the price? Who wouldn’t want to grab such a deal? Scammers know this too and try to take advantage of the fact. If an online deal looks too good to be true, think twice and double-check things. The easiest way to do this is to simply check out the same product at competing websites (that you trust). If the difference in prices is huge, it might be better to double-check the rest of the website. Check Out the Social Media Links Social media is a core part of ecommerce businesses these days and consumers often expect online shops to have a social media presence. Scammers know this and often insert logos of social media sites on their websites. Scratching beneath the surface often reveals this fu
So the worst has come to pass - you realise you parted with your money too fast, and the site you used was a scam - what now? Well first of all, don’t despair!! If you think you have been scammed, the first port of call when having an issue is to simply ask for a refund. This is the first and easiest step to determine whether you are dealing with a genuine company or scammers. Sadly, getting your money back from a scammer is not as simple as just asking. If you are indeed dealing with scammers, the procedure (and chance) of getting your money back varies depending on the payment method you used. PayPal Debit card/Credit card Bank transfer Wire transfer Google Pay Bitcoin PayPal If you used PayPal, you have a strong chance of getting your money back if you were scammed. On their website, you can file a dispute within 180 calendar days of your purchase. Conditions to file a dispute: The simplest situation is that you ordered from an online store and it has not arrived. In this case this is what PayPal states: "If your order never shows up and the seller can't provide proof of shipment or delivery, you'll get a full refund. It's that simple." The scammer has sent you a completely different item. For example, you ordered a PlayStation 4, but instead received only a Playstation controller. The condition of the item was misrepresented on the product page. This could be the