Received Any Strange Packages? Watch Out for Amazon Brushing Scams 2021!

Header

Author: Trend Micro

December 18, 2021

This article is from Trend Micro.

Have you ever received something you didn’t remember ordering from Amazon? Or, have you seen people on the internet talking about receiving mysterious packages? Be careful. Brushing scams are on the rise again!

What is a brushing scam?

Brushing scams, or review scams, are what scammers use to get lots of fake positive comments on their product listings by sending people ghost packages without their consent. Brushing scams happen on online marketplaces like Amazon and Best Buy.

First, they gain access to your leaked personal information (like your address, for example) from data breaches or after a phishing scam. That’s how they know where to send the packages (normally the items inside are exceptionally cheap).

Find out if your email address appeared in any data leaks

By pulling off these scams, they can create a flood of 5-star reviews with glowing comments for their products, making them seem much more attractive to potential buyers. In short, they make use of these ghost purchase records to boost their online store’s reputation.

What are the concerns?

Scammers can only send you packages after they’ve got your home address, but it is also possible that they’ve managed to get their hands on other data like your Social Security number, credit card information, or other banking details.

They can use the data to commit identity theft and other cybercrimes – to open a bank account in your name, to clone your credit card, or even to take over and empty your bank account!

How to protect yourself from brushing scams

  • Change your passwords and check the security status of your online accounts. If you think your account has been compromised or hacked by scammers, you should set up a new account.
  • Check your financial statements regularly to see if there are any suspicious activities and contact your bank immediately if so.
  • Report the retailer/online shop to Amazon / Best Buy. Contact customer service directly and let them investigate the issue. Also file complaints with the Federal Trade Commission (FTC), Internet Crime Complaint Center (IC3), or Better Business Bureau (BBB).
  • It is best to not accept packages you didn’t order. However, according to the FTC, you have the right to keep the goods.

A helping hand from Trend Micro

Without data leaks, brushing scams wouldn’t be possible. They’re how scammers obtain people’s personal information. To save yourself from having your personal data accessible to scammers on the internet and the dark web, try Trend Micro™ ID Security! It includes:

  • Dark Web Personal Data Manager — Checks if personal data such as your bank account information, driver’s license number, Social Security number, and passport information has been put online or on the dark web.
  • Email and Password Checker — If Trend Micro™ ID Security finds your email addresses or password have been leaked, it will tell you exactly which accounts were compromised so you know which passwords to change.
  • Credit Card Checker — Know if someone has stolen your credit card number and leaked it.
    Click on the button or scan the QR code below to get your hands on a FREE TRIAL for 30 days:

Report a Scam!

Have you fallen for a hoax, bought a fake product? Report the site and warn others!

Help & Info

Popular Stories

As the influence of the internet rises, so does the prevalence of online scams. There are fraudsters making all kinds of claims to trap victims online - from fake investment opportunities to online stores - and the internet allows them to operate from any part of the world with anonymity. The ability to spot online scams is an important skill to have as the virtual world is increasingly becoming a part of every facet of our lives. The below tips will help you identify the signs which can indicate that a website could be a scam. Common Sense: Too Good To Be True When looking for goods online, a great deal can be very enticing. A Gucci bag or a new iPhone for half the price? Who wouldn’t want to grab such a deal? Scammers know this too and try to take advantage of the fact. If an online deal looks too good to be true, think twice and double-check things. The easiest way to do this is to simply check out the same product at competing websites (that you trust). If the difference in prices is huge, it might be better to double-check the rest of the website. Check Out the Social Media Links Social media is a core part of ecommerce businesses these days and consumers often expect online shops to have a social media presence. Scammers know this and often insert logos of social media sites on their websites. Scratching beneath the surface often reveals this fu

So the worst has come to pass - you realise you parted with your money too fast, and the site you used was a scam - what now? Well first of all, don’t despair!! If you think you have been scammed, the first port of call when having an issue is to simply ask for a refund. This is the first and easiest step to determine whether you are dealing with a genuine company or scammers. Sadly, getting your money back from a scammer is not as simple as just asking.  If you are indeed dealing with scammers, the procedure (and chance) of getting your money back varies depending on the payment method you used. PayPal Debit card/Credit card Bank transfer Wire transfer Google Pay Bitcoin PayPal If you used PayPal, you have a strong chance of getting your money back if you were scammed. On their website, you can file a dispute within 180 calendar days of your purchase. Conditions to file a dispute: The simplest situation is that you ordered from an online store and it has not arrived. In this case this is what PayPal states: "If your order never shows up and the seller can't provide proof of shipment or delivery, you'll get a full refund. It's that simple." The scammer has sent you a completely different item. For example, you ordered a PlayStation 4, but instead received only a Playstation controller.  The condition of the item was misrepresented on the product page. This could be the