Is That Amazon Message Legit? Here’s How to Verify

Do you shop at Amazon? You probably need to hear this. As one of the most popular online retailers, Amazon is a frequent target for scammers. Recently, there has been an increase in fraudulent messages claiming to be from Amazon, tricking customers into verifying bogus purchases or providing personal information. 

In fact, in the past month alone, about 40% of scams reported by customers globally involved fake messages that falsely claimed to be from Amazon, urging users to click a link to confirm a purchase. It's more important than ever to know how to distinguish legitimate communications from scams.

So, how do you know a message is really from Amazon? How do you protect yourself from Amazon scams? Let’s find out, shall we?

Check the Amazon Message Center

The most reliable way to verify if a message is from Amazon is by checking the Message Center on the Amazon website or app. This feature can be found under the 'Your Account' section. Any legitimate communication from Amazon, whether it's regarding orders or account issues, will be available here. If you receive a message that doesn't appear in the Message Center, it’s likely a scam.

Use the 'Your Orders' Page

If you ever get a message that seems to be about an order from Amazon, a great way to check if it's real is by visiting your 'Your Orders' page. This page is like your personal dashboard where you can see all your recent and past purchases, track your deliveries, and even manage returns. It's super handy! 

So, if the message says you bought something and you're scratching your head because you don't remember it, just go to this page. If the supposed order isn't there, it's probably a scam. It’s a simple check, but it can really help you avoid getting tricked.

Be Wary of False Urgency

Be careful when you get messages, that try to make you feel like you need to act right away. Scammers often use tactics to create a false sense of urgency, telling you there’s a problem with your account or an unauthorized purchase that needs immediate attention. These messages are designed to make you panic and rush into doing something, like clicking a link or giving out personal information. 

But remember, Amazon will never pressure you to resolve issues urgently or ask for sensitive details out of the blue. Take your time, stay calm, and always double-check before responding to anything that seems suspicious. It's better to be safe than sorry!

Report Scams

If you suspect a message might be a scam, don't hesitate to report it to Amazon. They have the tools and expertise to investigate and take action, which helps prevent others from falling prey to similar scams. It's important to understand that scams are often underreported—according to GASA, where ScamAdviser and Amazon are proud Foundation members,  only about 7% of scams globally are reported. By reporting these fraudulent messages, you contribute to a larger effort to protect the community and improve security measures.

Taking the time to report these incidents can make a real difference. It not only helps Amazon address the issue but also raises awareness about the rampancy of these scams.

Bottom Line: How to Stay Smart and Safe with Amazon Messages

When it comes to Amazon messages, being cautious can save you from a lot of headaches. Always use the Message Center and 'Your Orders' page to double-check if a message is genuinely from Amazon. If something feels off or if you’re pushed to act quickly, take a step back—scammers often use these tricks to make you panic. Reporting any suspicious messages helps not just you, but everyone else too. Remember, many scams go unreported, so your actions can make a big difference. Stay sharp, take your time, and you’ll be much better at spotting those sneaky scams.

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