Is Mercatox (mercatox.com) real or fake?

Header

Author: Cybersafe Foundation

July 28, 2021


Recently our Intel team came across a website mercatox.com making the rounds. Mercatox claims to be a top cryptocurrency exchange and trading platform. They also offer an affiliate program where you can up top 15% on every transaction done by those invited via your referral link. The first thing that caught our eye was that there was no location stated on the website. Also, the about page gives no information about the owners or those running the platform. These are huge red flags.

A quick check on trust pilot showed the majority of the reviews were bad.

Most of the reviewers claimed once you put money in, it is impossible to get it back out.

This seems to have been going on for some time, up to four years according to another reviewer.

A look at their Facebook page shows no address or phone number but reveals that those behind mercatox reside in Slovakia and Ukraine.

 

A review of the historical data of the domain supports this, we see that the first hosting was from a company based in Ukraine.

 

Fake exchanges are one of the most common cryptocurrency scams, you can read about how to prevent them here. Apart from checking reviews, a good method is to select an exchange is to aggregate views on reputable tech and financial websites. The exchange you choose should have positive reviews on multiple aspects such as security and support across reputable tech and financial websites. Doing this should keep your funds safe, but as in all things, there is no 100% guarantee.

This article was published on July 14, 2021 by Cybersafe Foundation.

Report a Scam!

Have you fallen for a hoax, bought a fake product? Report the site and warn others!

Help & Info

Popular Stories

As the influence of the internet rises, so does the prevalence of online scams. There are fraudsters making all kinds of claims to trap victims online - from fake investment opportunities to online stores - and the internet allows them to operate from any part of the world with anonymity. The ability to spot online scams is an important skill to have as the virtual world is increasingly becoming a part of every facet of our lives. The below tips will help you identify the signs which can indicate that a website could be a scam. Common Sense: Too Good To Be True When looking for goods online, a great deal can be very enticing. A Gucci bag or a new iPhone for half the price? Who wouldn’t want to grab such a deal? Scammers know this too and try to take advantage of the fact. If an online deal looks too good to be true, think twice and double-check things. The easiest way to do this is to simply check out the same product at competing websites (that you trust). If the difference in prices is huge, it might be better to double-check the rest of the website. Check Out the Social Media Links Social media is a core part of ecommerce businesses these days and consumers often expect online shops to have a social media presence. Scammers know this and often insert logos of social media sites on their websites. Scratching beneath the surface often reveals this fu

So the worst has come to pass - you realise you parted with your money too fast, and the site you used was a scam - what now? Well first of all, don’t despair!! If you think you have been scammed, the first port of call when having an issue is to simply ask for a refund. This is the first and easiest step to determine whether you are dealing with a genuine company or scammers. Sadly, getting your money back from a scammer is not as simple as just asking.  If you are indeed dealing with scammers, the procedure (and chance) of getting your money back varies depending on the payment method you used. PayPal Debit card/Credit card Bank transfer Wire transfer Google Pay Bitcoin PayPal If you used PayPal, you have a strong chance of getting your money back if you were scammed. On their website, you can file a dispute within 180 calendar days of your purchase. Conditions to file a dispute: The simplest situation is that you ordered from an online store and it has not arrived. In this case this is what PayPal states: "If your order never shows up and the seller can't provide proof of shipment or delivery, you'll get a full refund. It's that simple." The scammer has sent you a completely different item. For example, you ordered a PlayStation 4, but instead received only a Playstation controller.  The condition of the item was misrepresented on the product page. This could be the