On the 12th of November 2020, the 1st Global Online Scam Summit (GOSS) was held.
The goal of the Summit was to let Consumer Protection Agencies, Law Enforcement Bureaus, Governments, NGOs and Commercial Organizations work together to fight online fraud more effectively on a global scale by sharing insights, knowledge, and data.
Representatives from law enforcement (Europol, FBI, Interpol, the Bulgarian, Hong Kong, and Singapore Police and UK National Trading Standards eCrime Team), consumer protection agencies (Better Business Bureau, Cyber Crime Support, European Consumer Centre Network, US Federal Trade Commission, Scamwatch Australia, Watchlist Internet Austria) and Platforms (Google, EURID) spoke on how they are fighting online scams.
The summit was concluded with a discussion with representatives from the Anti-Counterfeiting Group, CentralNIC, European Commission, United Nations and the World Economic Forum on how cybercrime can be fought more effectively on a global level.
During the summit, it became clear that Scammers are currently winning. According to a study done by Scamadviser.com, more than € 36 billion was lost in online scams in 2019. Cyber Crime Support, the Anti-Phishing Work Group and the FBI reported even higher numbers for (specific types of) scams. Online fraud is in most developed countries now the most reported form of crime.
Criminals are turning towards the Internet at an accelerated speed. The Internet is a rapidly growing market and online crime, in general, requires far fewer investments as traditional forms of felonies. As cyber criminals make sure not to be active in their own countries and spread their activities accross the globe, the changes of getting caught are negligent.
Still, several law enforcement agencies were able to present impressive cases of cybercriminals being caught and millions of euro returned to victims. However, the general agreement in the online chat room of the conference was that only a fraction of all cybercriminals are caught and more work is to be done.
The Anti-Phishing Work Group, the Global Cyber Alliance, and Scamadviser.com announced their decision to join efforts in the exchange of information about online scams, fraud, and security incidents. In that sense, the Global Cyber Alliance also announced its Domain Trust initiative, which will go live in 2021 as an intelligence platform that will provide registries, registrars, and cyber protection agencies with high quality, large-scale sets of data on suspected malicious and criminal domains upon which they will be able to take further action: investigation, suspension, or disablement.
The 1st Global Online Scam Summit was organized by Scamadviser.com and the Anti-Phishing Work Group (APWG.org) and supported by the Global Cyber Alliance and European Cyber Crime and Fraud Investigators (ECCFI).
This remainder of this page contains the Powerpoint presentations shared by the speakers at the 1st ever Global Online Scam Summit.
Jorij Abraham - General Manager, Scamadviser.com
The State of Global Scams
Foy Shiver - Deputy Secretary-General, APWG
Phishing Trends in 2020
Trevor Little - Chief Editor, World Trademark Review
How Counterfeiters are Staying Ahead
Kristin Judge - CEO, Cyber Crime Support USA
The Current State of Fraud Recovery in America
[Download]
Thorsten Behrens - Project Manager, Watchlist Internet
Before it is too late...Watchlist Internet
Wojciech Szczerba - Project Manager, European Consumer Centre Network (ECC-Net)
Escrow: Beating Scammers with their own Weapon
Jayde Richmond - Director, Australian Competition and Consumer Commission (ACCC)
Data Driven Scam Disruption in Australia
Steve Baker - International Investigations Specialist, Better Business Bureau
How Low Can You Go? Puppy Scams!
Gloria Chan - Senior Inspector, Anti-Deception Coordination Center, Hong Kong Police
Combating Financial Frauds through Money Interception
Jordi Iparraguirre - Innovation Manager, EURid
Protecting Consumers & the EU Brand
In case of any queries, please get in touch.
1. Wojciech Szczerba - Escrow: Beating Scammers with their own Weapon
2. Jayde Richmond - Data Driven Scam Disruption in Australia
3. Steve Baker - How Low Can You Go? Puppy Scams!
4. Mike Andrews - Ill Gotten Gains: Making Life Hard for Fraudsters
5. Jordi Iparraguirre - Protecting Consumers & the EU Brand
6. Fighting Cybercrime Effectively Collaboratively
7. Fighting Online Scams Together
Have you fallen for a hoax, bought a fake product? Report the site and warn others!
As the influence of the internet rises, so does the prevalence of online scams. There are fraudsters making all kinds of claims to trap victims online - from fake investment opportunities to online stores - and the internet allows them to operate from any part of the world with anonymity. The ability to spot online scams is an important skill to have as the virtual world is increasingly becoming a part of every facet of our lives. The below tips will help you identify the signs which can indicate that a website could be a scam. Common Sense: Too Good To Be True When looking for goods online, a great deal can be very enticing. A Gucci bag or a new iPhone for half the price? Who wouldn’t want to grab such a deal? Scammers know this too and try to take advantage of the fact. If an online deal looks too good to be true, think twice and double-check things. The easiest way to do this is to simply check out the same product at competing websites (that you trust). If the difference in prices is huge, it might be better to double-check the rest of the website. Check Out the Social Media Links Social media is a core part of ecommerce businesses these days and consumers often expect online shops to have a social media presence. Scammers know this and often insert logos of social media sites on their websites. Scratching beneath the surface often reveals this fu
So the worst has come to pass - you realise you parted with your money too fast, and the site you used was a scam - what now? Well first of all, don’t despair!! If you think you have been scammed, the first port of call when having an issue is to simply ask for a refund. This is the first and easiest step to determine whether you are dealing with a genuine company or scammers. Sadly, getting your money back from a scammer is not as simple as just asking. If you are indeed dealing with scammers, the procedure (and chance) of getting your money back varies depending on the payment method you used. PayPal Debit card/Credit card Bank transfer Wire transfer Google Pay Bitcoin PayPal If you used PayPal, you have a strong chance of getting your money back if you were scammed. On their website, you can file a dispute within 180 calendar days of your purchase. Conditions to file a dispute: The simplest situation is that you ordered from an online store and it has not arrived. In this case this is what PayPal states: "If your order never shows up and the seller can't provide proof of shipment or delivery, you'll get a full refund. It's that simple." The scammer has sent you a completely different item. For example, you ordered a PlayStation 4, but instead received only a Playstation controller. The condition of the item was misrepresented on the product page. This could be the