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UPDATE AVOID this company and suppost an ethical company with integrity. I’ve changed two one stars to one but would give zero if could. Like another poor customer I’m now being asked to film a video of what’s wrong with the item! This is for an item that
UPDATE AVOID this company and suppost an ethical company with integrity. I’ve changed two one stars to one but would give zero if could. Like another poor customer I’m now being asked to film a video of what’s wrong with the item! This is for an item that cost 24.99!! The reason I’m returning the magnetic strap is because I need two hands and my chin to get it on So how am I meant to film a video. They clearly have no intention of offering me the refund which I am in my rights to request. I’m happy to pay the return postage but giving them the satisfaction of forcing me to take a video. That Utterly unacceptable. <br />
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What happened to no quibble returns.<br />
I should have read reviews here before. It seems this company try to avoid accepting returns even though it’s impossible to know whether a strap fits. I’ve been asked all kinds of questions, why are you returning? When did you receive it, had it been used. I’ve answered all the questions but received no response. <br />
Then I hear they have to assess the item before they refund your money.<br />
We have legal rights to return unwanted items especially if tried on only once.<br />
The website claims they offer a smooth return process. Really??
Review date 2023-08-02 08:49:13
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