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My recent encounter with Putulhost has left me deeply dissatisfied due to their deceptive information and inconsistent server location. When I signed up for their basic hosting plan, I specifically chose it because the plan section clearly stated
that it included server locations in Singapore, the US, and the UK.<br />
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To my astonishment, my website was unexpectedly moved to a Germany server without any prior notification or consent. This move directly contradicted the information provided in the basic plan section, and as a result, it adversely affected the performance of my website. The discrepancy between the promised server locations and the actual allocation was incredibly frustrating.<br />
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Upon raising my concerns through a support ticket, I was informed by the customer support team that the basic plan does not include a Singapore server. This revelation shocked me, as it directly contradicted the information displayed on their website. It became apparent that the company had misled me and other customers by falsely advertising server locations that were not actually available in the basic plan.<br />
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Such deceptive practices are unacceptable and undermine the trust that customers place in a hosting provider. It is vital for Putulhost to be transparent and provide accurate information to their customers regarding the available server locations for each hosting plan. Misleading customers and then shifting blame onto them when the truth is revealed is highly unprofessional.<br />
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I am deeply disappointed by this experience with Putulhost. They should take immediate action to rectify their deceptive practices and ensure that the information provided on their website aligns with the actual server location options in each hosting plan. It is essential for them to maintain transparency and integrity, as these are fundamental principles for any reputable hosting service.<br />
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Regrettably, my overall experience with Putulhost has been marked by false information and inconsistent server location. I cannot recommend their services due to their dishonesty and failure to deliver on their promises. It is my hope that this review serves as a warning to others and encourages Putulhost to make the necessary improvements to regain the trust of their customers.<br />
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Review date 2023-05-25 22:42:05
