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They are a legit BUT the 2 day shipping claim is dubious. While it is LEGALLY true that they ship with 2 day shipping they will not physically take it to the shipper for multiple days. I ordered and paid $30 for overnight shipping on a Friday. They didn't
They are a legit BUT the 2 day shipping claim is dubious. While it is LEGALLY true that they ship with 2 day shipping they will not physically take it to the shipper for multiple days. I ordered and paid $30 for overnight shipping on a Friday. They didn't ship until Monday. Customer service told me they don't ship on weekends... I checked the FAQ and Shipping Policy pages of their website. It does not mention this or exactly when your item gets shipped. It simply says "Two day shipping on all order within continental US" with no further detail anywhere. While their claim is legally true it is sleezy and intentionally misleading to not mention when orders ship and to omit they don't ship on weekends at all. When I complained they offered me a measly 10% refund on the shipping cost. $3.... thanks. I would have bought elsewhere if I knew this. I chose them because it was the only place that offered overnight for the item I wanted.
Review date 2023-05-14 23:36:59
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