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I am extremely disappointed with catawiki[removed by editor]! I recently bid on a diamond ring, estimated at 220 euros, which I won at the price. it's 80 euros (127 euros, with the so-called guarantees for the buyer and transport costs). To my great and unpleasant surpr
I am extremely disappointed with catawiki[removed by editor]! I recently bid on a diamond ring, estimated at 220 euros, which I won at the price. it's 80 euros (127 euros, with the so-called guarantees for the buyer and transport costs). To my great and unpleasant surprise, I received an empty package - the sender, named Ricvardo Alcaniz Serra from Valencia, Spain, is a scammer! I reported this aspect to the catawiki[removed by editor] website, specifying that I can send them the package, which I only opened the envelope, the contents, consisting of a textile envelope wrapped in plastic, being untouched by me. In response, they sent me an email full of restrictive conditions, among which I mention: within 2 days, to send them 6 pictures of the package (I took these pictures), to send a picture of the package, which weighs only a few grams, on top of a scale (I don't own such a scale), a copy of the claim to the package delivery company - in this case, Correo, Spain's Royal Mail Service. Unfortunately, they can only be contacted through a form on the company's own website, so they cannot receive proof of a complaint. I am also required to submit a copy of the complaint to the Austrian Police, which I intend to submit, but, however, within 2 days (until 01.08.2024), I cannot fulfill all the conditions required by catawiki[removed by editor]. So I feel justified in saying that this site does NOT provide any real buyer protection against scammers and by the conditions imposed on the scammers it favors them.
Review date 2024-07-29 11:24:18
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