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Here are some of TSTT's ongoing scams;
1. Text To Begin Gaming To Win Big Prizes Today!
TSTT has been conducting this scam for over 20 years. It's a simple bait to get you to enter a pay-to-play competition. Each answer you give costs you a
fee. When the texting game finishes, if your entire balance hasn't been deleted, you will receive an update that the game either expired days, weeks, or even months before the advertised baiting date.<br />
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2. Top-Up and Get Double Credit!<br />
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Top up at your own risk. You will be lucky to receive any credit from TSTT. TSTT deletes customers' entire balances immediately after top-up. If you do a credit check, you will be baited to take credit for a fee from TSTT. TSTT does not acknowledge any of its failures to give the double promotion or maintain your exact unused balance until expiration. You purchase TSTT credit and you are going to lose it.<br />
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3. Blink Broadband Wifi!<br />
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Conduct a speed test on your service and compare it to a speed test on every other service. TSTT is the only scammer. Every other service provider provides 1.15-5 times the speed they are selling, so you do get a bit more than you are paying for. However, TSTT will never give as little as .25 of the speed you have purchased. You are always bound to get much less.<br />
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4. $ervice Interruption Rebate$!<br />
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Providers promise rebates whenever service interruption is no fault of the customer. Several providers keep that promise. However, TSTT Blink/Broadband never honors its promise. I have been awaiting a rebate since last year. However, much like a cult arrangement, I was instead ordered to pay TSTT for 3 months after the service was interrupted to sign out of the service which wasn't even on a current contract. Each check on the progress of the 3 months rebate acknowledges it is still under review. And again much like an abusive cult arrangement that causes Stockholm Syndrome and denial, the last 5 years of the service were increasingly horrible.<br />
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5. Smooth Criminal Blink Bmobile Phones<br />
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These phones were sold as a marketing strategy for the company and immediately all proof of it ever being a product was erased. The scam was the product did not work much after the warranty expired. <br />
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TSTT advertises its scams everywhere. There are very many scams that have been exploiting the vulnerable for decades. I once overheard a TSTT customer agent telling an old, both visually and hearing-impaired man that he needed a landline to acquire TSTT's internet services. This was a blatant lie to a pensioner who was querying why his bill balance appeared to be hiked.<br />
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TSTT Blink Broadband received a very high router return last year and is now rebranding these non-working products which are marketed under various retail cellphone companies such as Cellular Planet. The red flag there is the prices.<br />
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TSTT also operates several play-to-win, promotional scams, and false promises scams.<br />
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However, one of its most lucrative scams to date was the Blink Smooth Criminal Cellphone Scam. The cellphone which was marketed as the TSTT-issued personnel phone, was strategically used by retail staff that pitched it as the company's approved business cellphone. Employees were given this phone to use only as a ploy to lure customers to buy it.<br />
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I purchased one of those phones that popped open in a month and a half and fell apart due to a swollen battery. When I returned to the branch, the phone was no longer a marketing strategy. None of the TSTTs agents had the phone, nor were they trying to influence customers to buy it because there were no such products available. It was as if the Smooth phone ghosted the company in a matter of weeks.<br />
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It was my intention to purchase a Hyundai phone when a nagging customer service rep kept negotiating with me to take the Smooth instead. Then when I finally agreed, she upsold everything so the final price was more than 33% more than the price tag. TSTT hasn't acknowledged selling a faulty item, nor answered why they see so quickly no longer used Smooth as their company's issued personnel phone. I can provide a picture of the worthless phone that has the Blink logo printed on it.<br />
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Here Are Some Personal LIES that TSTT's Agents Told Me;<br />
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1. "You do not have our internet, I can guarantee. You are getting internet access from some other source because your service was disconnected." I have emails that back this lie up which was first told to me on a phone call that interrupted my sleep.<br />
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2. "Oops, we're sorry. Someone was really supposed to disconnect your service several months ago and failed to do so. In this event of acknowledging our error, I am offering you a payment plan to clear your exceeding bill balance so that you can have service restored as soon as possible."<br />
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3. "I have checked with my supervisors and no one knows anything about any payment plan. You will have to clear your arrears in full before service is restored."<br />
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4. "Send screenshots or forward the emails of these errors and we will launch an investigation and get back to you."<br />
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5. "There is no way to give you an update on our investigations. When we have an update, we will get back to you." September 2021.<br />
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6. "I am sorry about this unfortunate situation in which your service was disconnected, however, I do not see anywhere where any investigation into the said emails giving you wrong information was ever launched. You will have to launch it all over again."<br />
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7. "Again, I must apologize for our errors and the fact that you have had to relaunch this investigation numerously but you will have to do it again because I am not seeing any information about any such investigation ever being launched."<br />
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8. "You will need your marriage certificate in addition to your ID for an account name change."<br />
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9. "Your name was successfully changed." And failure changed it back.<br />
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10. "I have again updated the name to Khan so they will revert from billing you as Ali. Once more, I humbly apologize." A continuous fail.<br />
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11. "You do not have service today because your network has been disconnected."<br />
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12. "I am sorry but your account is indeed active but there is no service and there has been no service in the last 24 hours. Unfortunately, I cannot say when we will have service restored."<br />
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13. "There are no routers for exchanges and I cannot tell you which TSTT Blink outlet has any available routers for exchanges but you can check around." Same failures everywhere.<br />
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14. "You will need to upgrade your service in order to access the service."<br />
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15. "There are no technicians available to troubleshoot router issues. No one came to work today."<br />
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16. "Your service has been disconnected. Please clear all arrears to restore service."<br />
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17. "Your service was not disconnected because you do not owe anything."<br />
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18. "Your service was disconnected. Clear your balance to restore service."<br />
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19. "Ma'am. Your area, San Raphael which is in the vicinity of Woodworking Masterminds has never had service before. I am sorry that we do not have service there but you can check with AMPLIA." With an account for almost 9 years.<br />
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20. "Your service has been disconnected because of arrears. Please pay your bill."<br />
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21. "You need to upgrade your service. Please clear your bill before applying for the upgrade."<br />
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22. "I apologize for that error but there are no further upgrades available in your area."<br />
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23. "There has never been Blink broadband service in San Raphael."<br />
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24. "You will have to close this account and apply for a new one to have service restored."<br />
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25. "TSTT Blink does not provide service in your community."<br />
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26. "I am sorry for the past few years of inefficiency and the service interruption since August 9th, 2023. I am sorry that your bill is all up-to-date and you cannot access our service and haven't been able to do so for such a lengthy period. I have put in a ticket and a serviceman will come by at your residence to troubleshoot your router in 7-10 working days." (MORE THAN 7 MONTHS AGO)<br />
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27. "As far as I am seeing, there has never been TSTT Blink broadband service in Cumuto Road, San Raphael."<br />
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And all agents will rub salt into the injuries and request emails to show proof knowing that there is no service to access or send emails.<br />
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anyone having trouble with BLINK Internet?<br />
<br />
anyone having trouble with BLINK Internet?<br />
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Review date 2024-05-04 19:20:53
