Ordered ski boots but they are too small. Immediately requested a return, but the process isn't automated. They send a message to ask for a reason for the return, and then nothing. I have told them numerous times the boots don't fit, but no response and I still can't return them. Additionally, their message says there will be shipping charges (but no quote on how expensive) and there may be a restocking fee, but no details on when that would apply or how much it would be. TOTAL SCAM. I could have bought the same boots from another normal retailer that processes timely returns in a transparent fashion, so it was a HUGE mistake to order from Curated. Plus I paid a tip to the customer service rep who helped me, but he's no where to be found now that I want to make a return. What a collosal waste of money. Learn from my mistake and avoid this place.
Review date 2022-02-26 17:11:57
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