I ordered an item with express delivery.
I recieved the tracking number but royal mail hadn't even received the item.
I contacted company and the seller twice.
I had no response.
I left a review on trustpiolt which clearly caught their attention.<br />
I was met with a response of delivery times,which I was fully aware of..so this proved unhelpful.<br />
By this point the item was meant to of been delivered but royal mail still had the same message on screen.<br />
I finally receive a message from the seller saying the item wasnt in stock,they would re stock the following day and I'll receive it 2 days after that.<br />
The problem is I keep telling them to refund me because the item was never shipped in the first place and as a customer who read their terms and conditions should be refunded.<br />
So that was a further 3 messages ago..and still nothing!<br />
Now I'm taking them to Trading standards as I've screenshotted all the evidence.<br />
The lack of customer service is disgraceful.<br />
Please avoid this company at all costs!!<br />
Scam site!
Review date 2020-06-23 22:45:13
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