Rain was very helpful with facilitating the transaction (although he did increase the price by almost $4,000 while the purchase was already in our cart). When we recireceived the purchase there were many difficulties with setting it up that cost us additional to hire someone to assist with it as there is no tech support. In the end we needed boards replaced and asicmarketplace[removed by editor] would not send replacements, nore would they accept a return or exchange. They advised to try the manufacturer (who doesn't respond). We bought fram asicmarketplace[removed by editor] they should provide the warranty or stand behind the products they sell. <br />
They recommend that we take it to be repaired locally and would be reimbursed. However, they know that the equipment could not be repaired locally. We requested to send it back for a refund or exchange and were told "NO". We lost our entire investment cost. We strongly discourage buying from asicmarketplace[removed by editor].
Review date 2024-10-24 18:40:14
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