Report review misuse
Thank you. We strive to process all reports within 2 working days.
I was going to shop for a exercise bike, all of the products are ridiculously cheap (which seemed to be a red flag for me) I check multiple products and every product that was reviewed had only 1 star, but when you click on the item to read the
review...(any item that had a review) the reviews have all been removed and noted, "there are currently no product reviews & reviews require prior approval before they will be displayed" however if you click on a product that no one has reviewed then the message will say, " reviews...write a review"<br />
<br />
I googled reviews for the site and they were all HORRIBLE. someone said that they ordered their product and never got it. Another said that the product was a cheap poorly made imitation. Yet said that in order for them to get their money back the bank had to reverse the charge (so basically they dont refund). When i looked up their refund policy it said that an order can ONLY be cancelled if it hasn't shipped out and a refund can only be given if the product was shipped out by them (so are they using a 3rd party that they don't tell you about?) and has NEVER BEEN OPENED, they also need a receipt that you purchased the product from them.<br />
<br />
After all of these step (and a few others) have been met & they have inspected the pkg that you have returned they will then let you know if you return has been approved or denied. (REALLY?) If approved for a refund the cost to ship the product back will be deducted from your refund amt. (but if YOUR PAYING TO SHIP IT BACK WHAT IS BEING DEDUCTED?) Oh and they say try to use a shipping method with "trackable shipping svc" because they cannot "guarantee that they will receive your returned product."
Review date 2020-05-08 07:45:52