We visited the Luigi Fusaro store on della Condotta, Florence and went to purchase an Italian made knit sweater.
We told the sales lady we only wanted an Italian made jumper and were assured by the sales women that the jumper was 100% made in Italy, so we decided to purchase this jumper as we were visiting Italy and wanted an Italian made jumper.<br />
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It was not until we got back to our hotel and found out that the jumper was in fact made in Bangladesh and not Italy, we felt misled and the sales lady lied to us.<br />
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We returned to the same store the following day and the manager refused to return our money and did not address his sales people lying to us, this was very disappointing and wrong by this company.<br />
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Further to this, the cost was €39 and we gave the sales lady €50, however she enter €40 Euro into the register and gave us €1, robbing us of €10, albolsute disgusting customer service.
Review date 2024-10-17 14:23:08
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