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Deceptive company-Buyer Beware
The picture that is on their site is very deceptive. The wig I received was an old curly grandma wig only Madea would wear. It was also a totally different color. After 4 email attempts trying to get information on how
to return it , they kept sending a copy and paste on how they can exchange or compensate me. After persistent emails they finally gave me the information on how to return it. They said I would have to mail it back on my own dime and that I would incur a 20.00 restocking fee. I argued about fact that the wig is not anything like the color in the photo and they said it was the lighting. There is no way I can put that wig in any light that it could make it look white.it didn’t even feel like human hair. It looks like that is an AI photo but definitely not what I received. This company is very deceptive. I think they make their money on 20.00 restocking fees. They also didn’t post my review on their website which included a photo comparison. Buyer Beware! Even the reply is BS . Seems like there are many complaints about being deceptive in their photos in description section on this site. So if anyone is trying to return an item the return address is below [removed by editor]pany: IBA LED Y5940 <br />
Address: 54 Commerce Dr, Ruckersville, VA(Virginia),22968, US <br />
Tel: +1 951 407 6457 (This number is for return information only. Please do not call it, as it won't be answered.) This is their US based distribution center. The company is really in China and the owner is hiding his identity and their server is considered high risk. Check out scamadvisor[removed by editor] and see the pros and cons on Soulladywigs[removed by editor]. Also write your review of this company so others won’t be scammed. I may have lost $20.00 but I will make sure others don’t get scammed from them.
Review date 2024-09-18 14:27:01