I regret to say that my experience with this company has been extremely disappointing. I cannot comment on the quality of their products because, despite placing an order, I never received it.
Customer service has been unhelpful and repetitive, offering no real solutions. Every time I contact them, they simply ask for proof of theft and refuse to issue any refund. Moreover, they have proposed that I pay an additional amount to have a new order produced and sent, but there’s no guarantee that the package will be delivered safely this time. They seem to be avoiding their responsibility, failing to ensure that their delivery partners handle packages properly. It’s unacceptable that they don’t take accountability for their shipping processes and leave customers to deal with the fallout.<br />
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I would strongly advise against ordering from this company if you value reliable service and effective customer support.
Review date 2024-09-16 19:41:39
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