Do not buy from this vendor! I purchased ORACLE RED BULL RACING RB19 333PCS on their website in Feb 2024. I received the package in Mar 2024. Basically it contained one bag of mixed bricks/parts, and a crumbled sticker sheet. The parts were not sorted, there was no instruction manual, and no packaging (i.e. a box) at all. I emailed their customer service to complain and got a reply with a link to download the instruction manual. No replacement of the crumbled sticker sheet was offered. When I started building the set, I knew the product received was very different from what was advertised on their site. The finished set was nothing like what was advertised. The sticker sheet was as bad. The individual stickers were not precut. The only way was to use scissors to cut them by hand. I contacted the customer service to request a replacement of the set to the one as advertised or a full refund. And I never heard back from them. Overall, it was a terrible experience.
Review date 2024-08-16 17:50:59
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