Greedy, unfair, and ruthless company. Promoting a 48-hour protection period for the consumer's deposit, pretending for protecting the tenant's money, they do not refund this if disputed. I disputed in less than 24 hours, and still they rejected a refund. The invoice, never itemised, was never provided before the deposit was taken. There were so many hidden (or badly-advertised) extra charges, and exclusion of things you expect ina a co-living space - like TV, laundry, linen. Be VERY careful; read every word of fineprint, and study closely the room photos for things that are not provided.<br />
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I booked within 14 days of taking up the room; they refused a refund of my despoit as I had not cancelled 30 days before. Impossible. VERY poor consumer focus; money before everything. Never use this company.
Review date 2024-06-14 13:06:57
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